Returns & Exchanges
At Home Detail, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy on all eligible items. If your new home addition isn't quite right, we are here to help you coordinate a smooth return or exchange process.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully repackage the item in its original shipping box and materials to ensure it remains protected during transit and qualifies for a full refund.
Ship the Item
Affix the provided return label to your package and drop it off at your nearest authorized carrier location or schedule a home collection for larger furniture pieces.
Receive Your Refund
Once our warehouse team inspects the returned merchandise, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing